2004
Part II
A: WHAT IS IMPORTANT WHEN ...?
Meeting foreign clients for the first time
* Foreign language skills
* Knowledge of cultural differences

B: WHAT IS IMPORTANT WHEN ...?
Deciding whether to buy or rent office equipment
* Cost
* Speed of technological change

C: WHAT IS IMPORTANT WHEN ...?
Aiming to increase staff productivity
* Offering bonuses
* Creating a pleasant environment

A: WHAT IS IMPORTANT WHEN ...?
Choosing transport for a business trip
* Convenience
* Cost-effectiveness

B: WHAT IS IMPORTANT WHEN ...?
Aiming for promotion
* Quality of performance
* Company loyalty

C: WHAT IS IMPORTANT WHEN ...?
Exporting goods or services for the first time
* Personal contacts
* Professional advice

    Part III
    Your company is sending a small group of employees away together for three days to encourage them to work as a team.
    You have been asked to help plan the programme.
    Discuss the situation together, and decide:
    * what practical arrangements the company needs to make before the trip
    * what work and leisure activities would be suitable for the group