2004

    Part II

    A: WHAT IS IMPORTANT WHEN ...?

    Meeting foreign clients for the first time

    * Foreign language skills

    * Knowledge of cultural differences

    *

    B: WHAT IS IMPORTANT WHEN ...?

    Deciding whether to buy or rent office equipment

    * Cost

    * Speed of technological change

    *

    C: WHAT IS IMPORTANT WHEN ...?

    Aiming to increase staff productivity

    * Offering bonuses

    * Creating a pleasant environment

    *

    A: WHAT IS IMPORTANT WHEN ...?

    Choosing transport for a business trip

    * Convenience

    * Cost-effectiveness

    *

    B: WHAT IS IMPORTANT WHEN ...?

    Aiming for promotion

    * Quality of performance

    * Company loyalty

    *

    C: WHAT IS IMPORTANT WHEN ...?

    Exporting goods or services for the first time

    * Personal contacts

    * Professional advice

    *

    Part III

    Your company is sending a small group of employees away together for three days to encourage them to work as a team.

    You have been asked to help plan the programme.

    Discuss the situation together, and decide:

    * what practical arrangements the company needs to make before the trip

    * what work and leisure activities would be suitable for the group