商业信函的7个“c”原则


2007-08-16  

 

  写信的原则(Writing Principles)已从原来的3个“C”(Conciseness, Clearness, Courtesy)发展到目前的7个“C”:Completeness, Clearness, Concreteness,Conciseness, Correctness, Courtesy, Consideration

  实例:

Dear Sirs,
                
  With reference to your letter of April 9, we are pleased to accept your offer of 100 tons of Copper Wire as per your Offer Sheet No.8/070/02B. Please go ahead and apply for your Export Licence. As soon as we are informed of the number of the Export Licence we will open the L/C by cable.

  信的本文汉译

  关于你们四月九日涵,我们高兴地接受你们第8/070/02B号报盘单所报100吨紫色铜丝。请着手办理申请出口许可证。一经接到出口许可证号码的通知,当即电开信用证。

  对商业信函的“完整”要求

  要求书信的“完整”, 理由有三:

  1.一封完整的书信比一封不完整的书信,有更大的可能性带来预期的效果;
  2.一封完整的书信,有助于建立和表达友善关系;
  3.一封完整的书信,可以避免由于遗漏重要情况(情报)所导致的诉讼(Lawsuit);
  4.有时,某些不显眼的书信或文件,由于所提供的情况完整而又生动有力(Complete and Effective)而成为极为重要的文件。

  一封信写得是否完整,建议用五个“W”来检验,既:

  “Who, What, Where, When 及Why(包括How)”

  例如在定货的信中,必须明确说明

  “需要什么商品”(What you want)

  “何时需要” (When you need the goods)

  “货物发到何地何人收”(to Whom and Where the goods to be sent)

  “如何付款”(How payment will be mande)


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